I was told lies time after time and after about two weeks I decided to try one more time. This of course, according to all the Specialists was my fault for not having a back-up. And they wanted to format my hard drive which would delete all my data. I visited two authorised Apple service centres and spoke to around six Senior Support people and each time I was given hope only to have that hope ripped from under me and told the same thing time after time "Sorry, there is nothing we can do" and "It was for my own protection". I spent a great deal of time on this although I was presented with four passcode boxes. Well I hope you guys come up with a real solution to this problem. I have information in their that is extremely important and obviously I want to be able to use what cost me $2,000. Jobs would be pretty annoyed if he heard such accusations! Can you please provide a REAL solution to this problem. Now is useless! A perfectly good computer is now useless because of some bug you guys made for old computers (my guess to make us buy new ones!) This is unacceptable and I'm sure Mr. I paid this computer which you guys might know it was not cheap. My computer is not robbed as they implied when they saw me (probably discrimination from their part).
I went to the Apple Store and they told to give proof of purchase.Right like I'm hanging on with an 8 year old receipt. It's a problem from Apple not from the customers. My computer is 8 years old and it was not an "accident" like you suggest. Hi BobRZ, I have the same problem also when I made an update to the new Capitan IOS.
0 kommentar(er)
